Shipping policy
SPECIAL TERMS FOR DELIVERY AND RETURN WHEN SHOPPING CUSTOMIZED PRODUCTS IN YOUR OWN UNIQUE TEAM, CLUB OR COMPANY CUSTOM DESIGN
DELIVERY
Lead time for delivery on customized orders is normally 5-7 weeks. The contact person for your team, club or company will be informed of the precise lead time when your order is confirmed.
We offer worldwide delivery on manual custom orders. Our webshop solution is only available for EU countries and will only be offered for teams, clubs and company that has certain size. Our sales representatives will inform contact persons for teams, club and companies about which minimum criteria’s that has to be fulfilled to set up a custom webshop.
When ordering customized clothing through your club, team or company shipment cost will be calculated and communicated through either to your contact person (on manual custom orders) or be calculated direct in your webshop if your team, club, or company have this option.
CONFIRMATION OF ORDERS
When ordering uniquely designed garments for club, company or team, we will send an order confirmation to our contact person in the organisation in question. The order confirmation will state prices and relevant products. For an order to be put into production, the order confirmation must be approved by e-mail. Once the customer has approved the order, Trimtex is no longer responsible for any errors that might occur on the order confirmation.
DELIVERY
Lead time for delivery on customized orders is normally 5-7 weeks. The contact person for your team, club or company will be informed of the precise lead time when your order is confirmed.
We offer worldwide delivery on manual custom orders. Our webshop solution is only available for EU countries and will only be offered for teams, clubs and company that has certain size. Our sales representatives will inform contact persons for teams, club and companies about which minimum criteria’s that has to be fulfilled to set up a custom webshop.
When ordering customized clothing through your club, team or company shipment cost will be calculated and communicated through either to your contact person (on manual custom orders) or be calculated direct in your webshop if your team, club, or company have this option.
CONFIRMATION OF ORDERS
When ordering uniquely designed garments for club, company or team, we will send an order confirmation to our contact person in the organisation in question. The order confirmation will state prices and relevant products. For an order to be put into production, the order confirmation must be approved by e-mail. Once the customer has approved the order, Trimtex is no longer responsible for any errors that might occur on the order confirmation.